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Customer Service Specialist! Do you have native English?

Zaměstnavatel: Talentor Advanced Search, s.r.o.
Vyšehradská 423/27
Praha 2

• Helping the company's clients in a complex way. This involves a very diverse range of client requirements and problems.
• Client facing specialist with extensive knowledge of our industry leading trading platforms
• Always acting in the best interest of our Clients, and increase client digital interaction with the Bank
• Meeting set targets that focus on customer care (number of customer contacts and their quality). These are not sales targets.

• Knowledge of English language at native speaker level - a requirement.
• Work experience in customer service - a requirement.
• Very keen to communicate with people - on the phone and in writing.
• Deals with diverse customer service requests, multitasking.
• Flexibility, speed and ability to quickly identify a problem and provide service.
• Interest in trading and knowledge of how financial markets work

• Above-standard salary
• Become part of a dynamic, very ambitious global team
• Receive hands-on experience with the strategies, tools, and skillsets required to digitalize processes/ client experience in the financial industry
• 25 days of holidays per year
• 5 sick days per year
• Meal Vouchers
• MultiSport card
• Medical insurance (Canadian medical)
• Mobile phone after the probation period

Customer Service Specialist! Do you have native English?
Reagovat: odeslat životopis zaměstnavateli
Pozice určená pro region: Praha