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CUSTOMER CARE SPECIALIST with GERMAN

Zaměstnavatel: Grafton Recruitment s.r.o.

Are you interested in CUSTOMER CARE? Do you speak German?
Do you want to communicate and cooperate with customers from the pharmaceutical field?

Then this is a great opportunity for you!

As the CUSTOMER CARE SPECIALIST you will be responsible for:

- Providing the highest level of customer service excellence to customers
- Managing the order management process for customers within the pharmaceutical/medicine division
- Ensuring that customers´ needs are met in a timely and professional manner
- Order processing in an accurate and timely manner
- Maintaining and update individual customer forms, ensuring that all information is accurate
- Maintaining knowledge of company products and customer service processes

Požadujeme
- Advanced level of English and German
- At least 1 year of experience in customer service
- Customer approach
- Excellent communication, problem solving and organizational skills
- Flexibility, ability to prioritize

- Flexible working hours (fix hours between 10 - 16h)
- Occasional work from home
- 5 weeks of vacation
- 5 sick days
- Cafeteria 4 000 CZK/month (in trial period 1 500 CZK/month)
- Meal vouchers - 100 CZK
- Contributions to ACCA (30 000 CZK)
- Contributions to accident and life insurance
- Contributions to the pension (3% from salary)
- Refreshments on the workplace (fruit and very good coffee)
- Corporate events

odpovědět
CUSTOMER CARE SPECIALIST with GERMAN
Reagovat: odeslat životopis zaměstnavateli
Pracovní poměr: Plný pracovní úvazek
Požadavky vzdělání: Vyšší odborné vzdělání
Pozice určená pro region: Praha